The Other Side of Acceptance: Studying the Direct and Indirect Effects of Emotions on Information Technology Use

Emotional Reaction (five-point Likert scale ranging from " Not at all " to " A great deal ") Indicate the extent to which you experienced each of the following emotion when the introduction of [system name] was announced: Mean St. dev. Adaptation Behaviors (seven-point Likert scale ranging from " Never " to " Many times a day ") Indicate the extent to which you performed each of the behaviors below in the months following the introduction of [system name]: Seeking Instrumental support Mean St. dev. INSSUPP1 I asked help to my colleagues on how to use [system name].